Privacy policy

Privacy Policy
Effective Date: May 4, 2025

Radiance Sculpt & Flow Studio ("we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book a session, or interact with our services.

1. Information We Collect

We may collect the following types of personal information:

  • Name, phone number, email address

  • Medical conditions (to assist in selecting the proper treatment)

  • Service preferences or inquiries

  • Appointment requests or scheduling details

  • Payment information (only when required and handled securely)

2. How We Use Your Information

We use the information we collect to:

  • Confirm and manage appointments

  • Respond to inquiries

  • Send appointment reminders or follow-ups

  • Process payments securely

  • Improve our services and client experience

  • Send marketing updates (only if you’ve opted in)

3. Sharing Your Information

We do not sell, trade, or rent your personal information. We may share it only with:

  • Secure third-party tools (e.g., booking platforms or email services)

  • Service providers required to operate our business (with confidentiality agreements in place)

4. Your Privacy Rights

You have the right to:

  • Access the personal information we hold about you

  • Correct or update your information

  • Request deletion of your information

  • Opt out of marketing communications at any time

To make any of these requests, contact us at:
📧 beatrice@radiancesculptflowstudio.com
📞 819-773-0484

5. Data Security

We implement appropriate security measures to protect your information from unauthorized access, disclosure, or misuse.

6. Changes to This Policy

We may update this policy occasionally. Changes will be posted on our website with the updated effective date.

7. Contact Us

If you have any questions about this Privacy Policy, please contact:
Radiance Sculpt & Flow Studio
📍 491 rue de Rayol, Gatineau QC J8T7A6
📧 beatrice@radiancesculptflowstudio.com
📞 819-773-0484